(1) Who is Iceberg?
Iceberg is an OEM manufacturer in China. Focus on LCD screens producing for mobile phone.
(2) What kind of customers does Iceberg service for?
Wholesaler, trading companies, refurbish factories, insurance companies, and carriers, etc.
(3) What kind of services does Iceberg offer?
A. OEM & ODM orders for LCD screens
B. Solutions for mobile phone recycling (Buy-back business).
C. Solutions for mobile phone refurbishment.
(4) Warranty policy?
Lifetime warranty for OEM LCD and China LCD. Please check more details at the " warranty".
(5) What is Iceberg quality control system?
Iceberg obeys the ISO9001:2008 system to ensure the high-end quality products to customers. please check our QC processing at "Quality Control".
(6) What is Iceberg advantage?
A. Over than 8 years of manufacturing experience.
B. Unique know-how to control the cost and quality in a more faster way
C. Two big factories. Large and stable production capacity. 20,000 LCDs per day.
D. Rich project experience for telecom carrier, insurance companies. Directly or indirectly service for AT&T, VODAFONE, T-mobile.
(7) What payment terms does Iceberg accept?
T/T is the main terms for mass order.
(8) How about the production lead time?
usually, 3 to 5 days after payment reach us. In general, we could ship the cargo within 3 days for 2,000sets LCD.
(9) What’s the packaging?
Blister tray and cover.
(10) How about the buyback business?
If you have broken LCD, which (LCD digitizer work well, but GC and bezel broken), please inquiry our customer service team with an email to have a fast offer. And then send the broken LCD back to our warehouse. Once we test them, you will get paid. This service is not open to end users.
(11) Can you provide training to new clients in this filed?
We are glad to give support to customers to increase professional knowledge operator skills. Clients could send guys to our factories to learn and get trained.